Total Balance
$487,293.00
▲ +2.4% from last quarter
Monthly Benefit
$3,240.00
▲ Next deposit: Oct 15, 2026
Service Credits
28.5 Yrs
▲ 4.5 yrs purchased
YTD Contributions
$12,480.00
▲ On track for annual target
Recent Account Activity
| Date & Time | Activity | Description | Status | Amount |
|---|---|---|---|---|
| Sep 2, 2026 9:45 AM AST |
Direct Deposit | Monthly pension benefit — September 2026 | Completed | +$3,240.00 |
| Sep 1, 2026 2:15 PM AST |
Profile Update | Email address changed from j.samuel@oldmail.com | Verified | — |
| Aug 28, 2026 11:30 AM AST |
Beneficiary Change | Updated contingent beneficiary to Maria J. Santos | Pending Review | — |
| Aug 15, 2026 8:00 AM AST |
Direct Deposit | Monthly pension benefit — August 2026 | Completed | +$3,240.00 |
| Aug 10, 2026 3:45 PM AST |
Document Request | Downloaded 2026 Mid-Year Statement (PDF) | Downloaded | — |
| Aug 5, 2026 10:20 AM AST |
Security Update | Two-factor authentication enabled on account | Active | — |
Member Profile
JS
James A. Samuel
Member ID: USVI-8842-1103
Plan TypeDefined Benefit
Retirement DateJan 15, 2022
DepartmentPublic Works
Emailj.samuel@email.com
Phone(340) 555-0142
Status● Active
Recent Notifications
Email Verification Required
Verify your new email address to receive payment alerts
2h ago
September Payment Processed
$3,240.00 deposited to account ending in 4482
5h ago
Password Changed
Your account password was updated successfully
2d ago
Beneficiary Update Submitted
Change request is under administrative review
5d ago
Transactional Email Log
| Sent At (AST) | Email Type | Recipient | Subject | Status | Trigger Event |
|---|---|---|---|---|---|
| Sep 2, 2026 9:45:12 AM |
● Payment Receipt | j.samuel@email.com | Your September 2026 Pension Payment Receipt | Delivered | Direct deposit completed |
| Sep 1, 2026 2:15:33 PM |
● Verification | j.samuel@newmail.com | Verify Your New Email Address | Pending | Email address changed |
| Aug 28, 2026 11:30:05 AM |
● Confirmation | j.samuel@email.com | Beneficiary Change Request Received | Delivered | Form submission |
| Aug 15, 2026 8:00:01 AM |
● Payment Receipt | j.samuel@email.com | Your August 2026 Pension Payment Receipt | Delivered | Direct deposit completed |
| Aug 5, 2026 10:20:44 AM |
● Security Update | j.samuel@email.com | Security Update: Two-Factor Authentication Enabled | Delivered | Security setting changed |
| Jul 15, 2026 8:00:01 AM |
● Payment Receipt | j.samuel@email.com | Your July 2026 Pension Payment Receipt | Delivered | Direct deposit completed |
| Jul 2, 2026 9:12:18 AM |
● Support Ticket | j.samuel@email.com | Support Ticket #2847: Tax Document Request | Delivered | Ticket created |
| Jun 15, 2026 8:00:01 AM |
● Payment Receipt | j.samuel@email.com | Your June 2026 Pension Payment Receipt | Delivered | Direct deposit completed |
| Jun 1, 2026 10:05:22 AM |
● Welcome | j.samuel@email.com | Welcome to USVI Pensions, James | Delivered | Account registration |
| Jun 1, 2026 10:05:15 AM |
● Verification | j.samuel@email.com | Verify Your USVI Pensions Account | Verified | Account registration |
Active Support Tickets
Ticket #2891
Open
Beneficiary Designation Update
Ticket #2847
Resolved
Request for 2025 Tax Document (1099-R)
Ticket #2812
Resolved
Direct Deposit Bank Account Change
YTD Payment Summary
Gross Pension Benefits (YTD)$25,920.00
Federal Tax Withheld-$3,888.00
Health Insurance Premium-$1,296.00
Other Deductions-$648.00
Net Deposited (YTD)$20,088.00
Recent Deposits
Sep 2, 2026
+$3,240.00
Aug 15, 2026
+$3,240.00
Jul 15, 2026
+$3,240.00